Who we are
Latchgate Services Ltd operates janedevos.com. Jane de Vos is a Fractional COO for Business & Life based in the UK. References to "we", "us", or "our" throughout this policy refer to Latchgate Services Ltd, trading as Jane de Vos.
If you have any questions about this policy, please contact us at hello@janedevos.com.
What data we collect
When you visit janedevos.com or interact with us online, we may collect:
- Identity data - your name and title
- Contact data - email address, postal address, telephone number
- Technical data - IP address, browser type, device information, collected automatically when you visit
- Usage data - how you use and navigate our website
- Marketing and communications data - your preferences for receiving information from us
We do not collect sensitive personal data. This website is not intended for children under 18.
How we collect your data
- Directly from you, when you complete a contact or enquiry form, subscribe to our newsletter or Substack, or purchase or enquire about a service
- Automatically, through cookies and similar technologies as you browse the site
- From third-party providers including Google Analytics, Dubsado, and ThriveCart
How we use your data
We only use your personal data when the law allows. The main purposes are:
- To respond to your enquiry or provide services you have engaged us for
- To send you marketing communications where you have consented, or where we have a legitimate interest as an existing client
- To improve and maintain our website using analytics
- To comply with legal and regulatory obligations
You can withdraw consent for marketing at any time by clicking unsubscribe in any email or contacting us at hello@janedevos.com. We will never share your data with third parties for their own marketing purposes.
Who we share your data with
We share your data only where necessary with:
- Trusted service providers supporting our business operations (including website hosting, Substack, Dubsado, ThriveCart, and Google Analytics)
- Professional advisers such as accountants and legal advisers
- HMRC and regulatory authorities where required by law
All third parties are required to keep your data secure and process it only as we instruct.
International transfers
Some service providers may process data outside the UK or EEA. Where this is the case, appropriate safeguards are in place in line with UK data protection law. Please contact us if you'd like further details.
How long we keep your data
- Client records are kept for six years after the end of our engagement, as required by law
- Enquiry data (non-clients) is retained for no longer than two years from your last contact with us
- You may request deletion of your data at any time (subject to legal obligations)
Your rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@janedevos.com. We will respond within one calendar month. There is no charge for most requests.
---
Cookies
Our website uses cookies to function and to understand how visitors use the site. You will be asked to confirm your cookie preferences on your first visit.
- Strictly necessary cookies - required for the website to work
- Analytical cookies - help us improve the site (via Google Analytics)
- Functionality cookies - remember your preferences
You can adjust or withdraw cookie consent at any time through your browser settings, though some parts of the site may not function correctly if you do.
Third-party links
Our website may link to third-party sites including LinkedIn and Instagram. We are not responsible for their privacy practices and encourage you to read their own policies.
Changes to this policy
We may update this policy from time to time. The current version will always be published here with the date of the most recent update.
Complaints
If you're unhappy with how we've handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
Latchgate Services Ltd | hello@janedevos.com | janedevos.com